How long is the warranty and service of the product ?
The warranty period is one year. We guarantee our products to be free from manufacturer defects. Liability under this warranty is limited to the replacing of any product found to be defective under normal use.
How to control the quality of products ?
The company has a professional quality team, and all products are 100% inspected before shipment. Please click " Quality Policy " to learn more details.
How do I return my order ?
If something isn't right, we're here to help. You can expect to hear back from us within 48 hours of submitting your request. For a quick and easy return process, make sure your product meets the following requirements first:
• Return request must be made within 12 months of production date
• Products with modifications made after they were received are not covered
• Broken glass is not covered
• Return request must be made within 12 months of production date
• Products with modifications made after they were received are not covered
• Broken glass is not covered
Is Leadtek certified under ISO standards?
Yes, we are certified under ISO 9001, ISO 14001 for quality management systems and ISO 13485 for medical device quality management systems, ensuring high-quality and reliable products.
Does Leadtek have its own R&D team?
Yes, we have an experienced R&D team dedicated to innovation in display technology and product development, providing customized solutions for our customers.
Where are Leadtek's production facilities located?
Our production facilities are located in Fuyong Shenzhen, equipped with advanced manufacturing equipment and stringent quality control processes.
How does Leadtek ensure product quality?
We implement strict quality control standards at every stage, from raw material procurement to production, and our products comply with international certifications such as CE, RoHS.
Does Leadtek provide reliability test reports for its products?
Yes, we can provide reliability test reports upon request, including temperature, humidity, vibration, shock, drop tests and etc.
What innovations has Leadtek achieved in display technology?
We hold multiple patents in high-brightness displays, wide-temperature operation, touch technology, and embedded solutions, continuously advancing display technology. For more information please click " Certifications " to our certification download page.
Does Leadtek participate in the development of industry standards?
Yes, we actively participate in the development of industry standards and collaborate with international organizations to promote the advancement and application of display technology.
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